The purpose of this ITIL®Service Capability training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL Service Lifecycle core publications.
For cancellation up to 10 working days before the course, there are no cancellation fees.
In case of cancellation less than 10 working days before the course, the full participation fee is due.
If a participant is unable to attend, he/she can be replaced free of charge after notification by e-mail, until 10 working days prior to the start of the course.
Core-origins has the right to cancel a course with 4 or fewer participants.
Core-origins has the right to change the dates and/or venue of a course, given unforeseen circumstances.
