Business Process Reengineering (BPR) is a powerful approach for achieving radical improvements in organizational performance. Rather than making incremental changes, BPR focuses on fundamentally rethinking and redesigning business processes to achieve dramatic improvements in cost, quality, service, and speed.

This two-day training introduces participants to the principles, tools, and methodologies used in Business Process Reengineering initiatives. Participants will learn how organizations can redesign processes to reduce hand-offs, eliminate inefficiencies, and improve collaboration across departments.

The course also explores how BPR integrates with modern management approaches such as Total Quality Management (TQM), Lean Six Sigma, Enterprise Performance Management, and Balanced Scorecards. Participants will gain practical guidance on how to translate strategy into operational improvements and how to align process redesign with organizational goals.

Through practical examples and structured frameworks, the training provides participants with the knowledge required to drive impactful process transformation initiatives.

Duration

2 days.

Course Outline

Introduction to Business Process Reengineering

• Principles of Business Process Reengineering
• BPR vs traditional process improvement
• The role of BPR in digital transformation
• Identifying processes suitable for reengineering

BPR Methodology

• Genuine’s BPR process reengineering framework
• Applying an innovative BPR methodology
• Structured and integrated frameworks for process redesign
• Aligning BPR initiatives with organizational strategy

Process Analysis and Redesign

• Identifying inefficiencies and bottlenecks
• Reducing hand-offs and communication barriers
• Improving internal efficiency and cycle time
• Designing customer-centric processes

Modeling and Process Tools

• Using BPMN for process analysis
• Applying UML concepts in process redesign
• Structuring and documenting redesigned processes

Integrating BPR with Management Frameworks

• Total Quality Management (TQM) principles
• Lean Six Sigma integration
• Enterprise Knowledge Management concepts
• Enterprise Performance Management (EPM)

Strategy Execution and Performance Measurement

• Translating strategy into operational processes
• Using Balanced Scorecards
• Measuring process performance and outcomes
• Continuous improvement and governance

Audience

This course is designed for professionals responsible for improving organizational performance and redesigning business processes, including:

• Business analysts
• Process analysts and process managers
• Enterprise architects
• Operations managers
• Transformation and change managers
• Consultants involved in organizational improvement

Prerequisites

Participants should have a basic understanding of organizational processes and business operations.

Familiarity with process improvement initiatives, BPM, or organizational change programs can be beneficial but is not required.