Business Process Management (BPM) is more than just modeling processes. Modern BPM platforms allow organizations to execute process models, automate workflows, integrate external systems, enforce business rules, and continuously monitor process performance.

This two-day BPM training introduces participants to the core concepts, tools, and techniques required to design, automate, and manage business processes effectively. Participants will learn how BPM suites support the automation of business workflows and how work items are routed between participants according to defined business rules.

The course combines theory with practical guidance on BPM best practices and governance approaches. Participants will gain insight into how organizations can improve efficiency, agility, and operational transparency through well-structured process management.

This training also prepares participants for the OMG OCEB2 certification.

Duration

2 days.

Course Outline

Introduction to Business Process Management

• BPM fundamentals and terminology
• The BPM lifecycle
• The role of BPM in digital transformation
• Process-centric vs rule-centric approaches

BPM Methodologies and Best Practices

• Process discovery and documentation
• Process modeling techniques
• BPM governance and organizational adoption
• Best practices for process improvement

BPM Technologies and Platforms

• BPM suites and workflow automation
• Integrating BPM with external systems
• Business rules engines and rule management
• Monitoring and managing process performance

Process Automation and Workflow Management

• Mapping business cases into processes and rule sets
• Routing work items and enforcing business rules
• Designing flexible rules interfaces
• Automating decision logic

Process Intelligence and Optimization

• Generating business intelligence from process models
• Agility metrics and performance indicators
• Continuous process improvement
• Re-engineering existing systems and data processes

BPM and Business Rules

• Distinguishing process requirements from rules requirements
• Rules-centric vs process-centric strategies

Audience

This course is intended for professionals involved in process improvement, digital transformation, or workflow automation, including:

• Business analysts
• Process analysts and process managers
• Enterprise architects
• IT architects and solution architects
• Project managers
• Digital transformation leaders
• Anyone involved in business process optimization

Prerequisites

Participants should have a basic understanding of business operations and organizational processes.

While prior experience with BPM tools or modeling techniques is helpful, it is not required. The course is designed to provide both conceptual understanding and practical insights for professionals new to BPM as well as those looking to formalize their knowledge.